Delux Bakery - Privacy Policy
1. Introduction
At Deluxe Bakery, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data.
2. Information We Collect
Personal Information: When you interact with our services, we may collect personal details such as your name, email address, phone number, and delivery address.
Usage Data: We gather information on how you access and use our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
- Provide and maintain our services
- Process transactions and send related information
- Communicate with you, including sending updates and promotional materials
- Improve our website and services
4. Sharing Your Information
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
- Legal Obligations: When required by law or to protect our rights, we may disclose your information.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at: deluxbakery1@gmail.com
7. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Shipping Policy
All orders are processed within 1-2 business days. Delivery is typically completed within 1-3 business days from the time of dispatch, depending on the delivery location.
Deliveries are not made on Sundays or public holidays. In case of delays due to high demand or unforeseen circumstances, we will notify you via email or phone.
10. Refund Policy
Due to the perishable nature of bakery products, we do not offer refunds once a product has been delivered unless the item received is damaged or incorrect.
If you encounter an issue with your order, please contact us within 24 hours of delivery at deluxbakery1@gmail.com with supporting photos and order details.
11. Return & Replacement Policy
Returns are only accepted for items delivered in error or found to be damaged upon receipt. You must notify us within 24 hours of delivery.Once approved the returned product amount will be credited to you with in 5 to 7 working days through original mode of payment.
Replacement will be processed after validating the issue. We aim to deliver replacements within 1-2 business days after approval, subject to product availability.
12. Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name http://www.deluxbakery.in ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
The Platform is owned by Delux Bakery, a company incorporated under the Companies Act, 1956 with its registered office in Ahmadabad, Gujarat (hereinafter referred to as ‘Platform Owner’, 'we', 'us', 'our').
Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner.
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
- You agree to provide true, accurate and complete information during and after registration, and you shall be responsible for all acts done through the use of your registered account.
- We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website.
- Your use of our Services and the Platform is solely at your own risk and discretion.
- You will not have any authority to claim any intellectual property rights, title, or interest in the contents of the Platform.
- You agree not to use the Platform and/or Services for any unlawful purpose.
- You agree and acknowledge that our website and Services may contain links to third-party websites governed by their own terms.
- You understand that initiating a transaction constitutes a legally binding contract with the Platform Owner.
- You shall indemnify and hold harmless Delux Bakery, its affiliates, officers, directors, agents, and employees, from any claims or actions arising due to your breach of these Terms.
- Parties shall not be liable for failures caused by force majeure events.
- These Terms and any disputes shall be governed by the laws of India.
- All disputes shall be subject to the exclusive jurisdiction of the courts in Ahmadabad, Gujarat.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: deluxbakery1@gmail.com or +918000442210